* Next Working Day applies to UK mainland addresses only and excludes Saturday, Sunday and Bank Holidays.
We're confident that you'll be totally happy with any goods purchased from LINDY. However, if you have changed your mind about an item, and you are a private consumer (i.e. not a business customer), then you can return it to us for a full refund provided that:
Damaged in transit
If you receive goods which have been damaged in transit, please:
Faulty or incomplete on arrival
You can return goods that have arrived faulty or incomplete for a full refund or replacement, provided that:
If, after testing by our Technical Dept., the product is proven to be faulty we will refund your reasonable return carriage costs.
Faulty within warranty
If a product develops a fault within its warranty period you are entitled to a repair, refund or replacement at our discretion.
Goods returned as faulty where no fault is found will be returned to the customer.
How to return goods to us
Please contact our Technical Department on:
Tel: 01642 754040
Fax: 01642 754049
Alternatively, you can complete our on-line Returns Merchandise Form.
We recommend you return any goods via a postal/carriage service that requires a signature upon delivery.
Please note: The above information applies to orders placed on the end user section of our website. For registered trade and business customers ordering from the trade or business sections of the site, different delivery charges and returns terms apply.